
What I'm trying
I'm building several distribution assets alongside the core software rather than treating distribution as a separate phase. The current system includes:
- A vertical SaaS product
- A directory
- A newsletter
- Practical resources
- Direct customer conversations
Each asset has its own immediate function. They're also meant to reinforce each other over time.
I'm particularly interested in assets that can retain some value after the work required to create them has already been done. A directory page can remain discoverable. A resource can continue to be shared. A newsletter creates a direct communication channel. A customer conversation can improve the next resource or product decision.
The objective is not to maximize the number of channels. It's to build a small system where the individual parts have a reason to exist together.
How I'm doing it
The software
The software solves the core operational problem. It is the primary commercial product and the part customers pay to use. The other assets shouldn't compensate for a product that isn't useful.
The directory
The directory structures the market and creates a potential discovery layer. It serves people looking for professionals while creating an asset around the same vertical served by the software. Over time, it may also generate leads that can flow into the product.
The newsletter
The newsletter creates a recurring communication channel. Its role is to provide useful information to the same professional audience served by the software. I'm treating the email list as an owned relationship rather than relying entirely on third-party platforms for continued access to that audience.
Practical resources
Process books, templates and other operational resources address smaller problems within the vertical. They can be useful before someone has any reason to consider the software. They also provide a way to turn what I learn from the market into reusable assets.
Direct conversations
I'm keeping direct customer and prospect conversations in the system. The owned assets don't replace them. They provide additional ways to start, continue or support those relationships. Direct conversations also feed information back into:
- Product decisions
- Newsletter topics
- Resources
- Directory structure
- What's next
Connecting the assets
The individual components become more interesting when there are clear paths between them. For example:
- Resource → newsletter → product
- Search → directory → lead → product
- Outreach → useful resource → conversation → newsletter
- Customer conversation → new resource → distribution
These paths don't need to be designed all at once. I'm documenting which connections emerge naturally and which ones need to be deliberately built.
Keeping the system small
There is an obvious risk with this approach: building too many things. A directory, newsletter, resources and software can easily become four separate businesses. I'm therefore applying one constraint: each asset needs to serve the same vertical and have a clear relationship with the core product.
If an asset requires building an unrelated audience, operating a separate business model or serving a different customer, it probably doesn't belong in the system.
Evaluating the system over time
This follows the build-measure-learn logic Eric Ries describes in The Lean Startup: validate before scaling, and treat early signals as evidence to learn from, not proof of success.
I'm not expecting every component to produce attributable revenue immediately. Instead, I'm tracking how the system gradually improves things such as:
- Access to the target market
- Quality of customer conversations
- Inbound discovery
- Lead generation
- Customer acquisition
- Brand recognition within the vertical
- Cost and effort required to reach the next customer
- Dependence on paid or third-party distribution
Some of these will eventually be measurable. Others will require observation over a longer period.
This is part of Journey, where I document what I try, learn and change while building distribution alongside vertical SaaS.
Read the rest of Journey →